At The One Million Roses, every floral arrangement is meticulously handcrafted to order, ensuring exceptional quality and uniqueness.

Due to the custom and perishable nature of our products, all sales are final. We do not accept returns or provide refunds. Please carefully review your order details before finalizing your purchase.

Damaged or Defective Items

If your arrangement arrives damaged due to shipping, please contact us within 72 hours of delivery at help@theonemillionroses.com or by phone at +123456789.

To process your request, please include clear photos of the damaged item and its packaging. Our team will review the issue, and if eligible, we will arrange a replacement of the original item ordered.

For gift recipients receiving a damaged item shipped directly to you, we will process an eligible replacement and provide all necessary details.

Contact Us

For any additional questions or concerns, please contact our customer service team at help@theonemillionroses.com or call us at +123456789.